Logging In to Evergreen

Overview

To use Evergreen’s staff functions, you must first register your workstation and then log in with your staff credentials. This page guides you through both processes.

The Evergreen staff client URL is: https://acorn.biblio.org/eg/staff/

Bookmark this link for easy access.

Registering Your Workstation

Before you can log in to Evergreen, you must register your workstation. This is a one-time setup process for each browser on each computer you use.

You need workstation registration permissions to complete this process. If you don’t have these permissions, contact your department head or library director.

First-Time Registration

When you navigate to the staff client URL for the first time, you’ll be prompted to register your workstation:

  1. Navigate to https://acorn.biblio.org/eg/staff/

  2. Log in with your username and password when prompted

  3. You’ll see the workstation registration screen

    workstation registration
    Figure 1. Workstation Registration Screen

  4. Enter a unique workstation name

    Use a descriptive name that identifies the specific computer, such as:

    • The computer’s asset tag (e.g., "TR010217")

    • Location and number (e.g., "Circ-Desk-1")

    • Department and station (e.g., "Youth-Services-2")

  5. Click Register to create the workstation

  6. Verify your new workstation appears in the "Workstations Registered With This Browser" dropdown menu

  7. Click Use Now to select this workstation and return to the login screen

Using an Existing Workstation

If you’ve already registered a workstation in your browser:

  1. Select it from the dropdown menu on the login screen

  2. Click Use Now to proceed with login

Workstation registrations are specific to each browser profile on each computer. If you use multiple browsers or computers, you’ll need to register a workstation for each one.

Logging In

Once your workstation is registered, you can log in to Evergreen:

Standard Login Process

  1. Navigate to https://acorn.biblio.org/eg/staff/

  2. Enter your username in the Username field

  3. Enter your password in the Password field

  4. Verify the correct workstation is selected in the dropdown

  5. Click Sign In to access the staff client

evergreen login screen
Figure 2. Evergreen Login Screen

Login Tips

  • Your username is typically your first initial + last name (e.g., jsmith)

  • Passwords are case-sensitive

  • If you forgot your password, use the "Forgot your password?" link on the login screen

Managing Your Session

Checking Your Login Status

You can verify you’re logged in by looking for your username in the top-right corner of the screen. The display shows:

  • Your username

  • Your workstation name

  • Your home library

Switching Workstations

To change workstations without logging out:

  1. Click on your username in the top-right corner

  2. Select Change Operator from the dropdown

  3. Choose a different workstation from the list

  4. Click Use Now

Logging Out

Properly logging out protects patron privacy and prevents unauthorized access to the system.

How to Log Out

  1. Click the menu button (☰) in the top-right corner of the window

  2. Select Logout from the menu

  3. Confirm you want to log out when prompted

logout menu
Figure 3. Logout Menu Option

Simply closing the browser tab does NOT log you out. You must use the logout function or close all browser windows to end your session properly.

Automatic Logout

Evergreen will automatically log you out after a period of inactivity (typically 20-30 minutes). You’ll see a warning message before the automatic logout occurs.

Security Best Practices

To protect patron data and library resources:

  • Never share your login credentials with anyone

  • Always log out when leaving your workstation

  • Lock your computer (Windows+L) when stepping away briefly

  • Use a strong password and change it regularly

  • Report suspicious activity to your supervisor immediately. You can also contact our help desk if you need further assistance.

Set up a dedicated browser profile for Evergreen work. See Browser Setup for detailed instructions.

Changing Your Staff Password

If you need to change or reset the password for your own Evergreen staff account, you can do so through the staff client.

Resetting Your Password via Email

  1. Search for your own patron account using Search → Search for Patrons

  2. Open your account and go to the Edit tab

  3. Click the Send password reset email button

    password reset
    Figure 4. Password Reset Button in Patron Edit Screen

    This sends a password reset link to the email address on your account. The link will allow you to set a new password.

  4. Check your email and follow the reset link to create a new password

If You Don’t Have an Email on File

If your account does not have an email address associated with it:

  • Ask your library’s Local User Administrator to add an email address to your account

  • Or contact the help desk for assistance

Password Security Best Practices

Passwords must be at least 12 characters long. Library staff are encouraged to create strong passwords to protect the patron data they have been entrusted with.

  • Avoid common phrases, quotes from books, or song lyrics — anything that may appear in a database, computers can guess

  • Test a similar password to the one you plan to use on a site such as PasswordMonster.com

  • Use a randomly generated password from a site such as DiceWare

  • Don’t write your password on a sticky note! Anyone walking by could see or take your note

  • If you must write it down, keep it in a secure location that only you can access, such as your wallet or a locked desk drawer

  • Try a password manager for storing all of your passwords (e.g., LastPass, Bitwarden, KeePass, 1Password) — these can generate secure passwords for you, and you’ll only need to remember your master password

Troubleshooting Login Issues

Problem Solution

"Invalid username or password"

Verify your credentials are typed correctly. Remember that passwords are case-sensitive.

"Workstation not found"

Register a new workstation or select an existing one from the dropdown.

White screen after login

Clear your browser cache and cookies, then try again. See Browser Setup for browser-specific instructions.

"Session expired"

You’ve been logged out due to inactivity. Log in again to continue.

Cannot register workstation

You may lack the necessary permissions. Contact your system administrator.

Getting Help

If you continue to have problems logging in:

  1. Contact your supervisor

  2. Submit a help desk ticket (see Help and Support)

  3. Call the Bibliomation help desk at 203-577-4070 ext. 1

Next Steps

Once you’re logged in, you can: