My Holds

The items on hold section of My Account shows you which items you currently have on hold, holds that are available for pickup, and the overall status of the holds.

Go to Holds/Ready and Items on Hold. If you’re in the home page, you can also click the Items on Hold link.

Figure 1. Navigation option for holds

Figure 2. Items on hold menu

Edit Notification Options

Even after a hold is placed, you can edit means of notifying you when it arrives. Click on Edit next to the hold.

Figure 3. Editing a hold

Figure 4. Edit hold form

Here you can:

Change your pickup library
Set a date to automatically cancel the hold if it’s not fulfilled then
Set a hold to be active or suspended
Set a date to activiate the hold if it’s already suspended
Change your methods of notifications (i.e.: email, phone, text)

You can’t edit the email address for the notification to send to here. That will need to be adjusted in your account perferences.

If a hold is in transit and you decide to change the pickup library, the item will still send to the original location before rerouting to the new pickup location.

Suspending/Activating Holds

Sometimes you may want to suspend a hold so a copy doesn’t fulfill the request until after a certain date. You can suspend the hold and adjust dates accordingly by editing the hold or you can use the quick options towards the top.

Check off the holds you wish to suspend or activiate, then click the corresponding button. Clicking suspend will change the status of the item.

Figure 5. Suspended status

Suspending holds with this button will have the request indefinitely suspended until you manually change it to activiate. To have an automated activiate date, edit the hold instead.

Holds History

By default every patron account will not be enrolled to save their holds history. To enable or view, go to Holds/Ready then Holds History.

Figure 6. Holds History navigation

If you are enrolled, you will see a list of items that was placed on hold after your enrollment date and anything currently requested.

You can delete items from your history and download a CSV.

Figure 7. Holds History menu

If you are not enrolled, you will see this screen.

Figure 8. No holds history screen

To enroll go to Preferences then Search & History.

Figure 9. Navigation to Search & History

Check off Keep history of holds? and click Save.